Product Policies

Our product quality guarantee is simple. If you are not happy with something, return it for a full refund. No questions asked except what we could have done to make you love your purchase. 

Shipping

Shipping is free on purchases over $200CAD in Canada and the continental USA, and flat rate $15 shipping is applied for orders under that amount. This can be combined with any sales or coupons. Free and flat rate shipping does not apply to wholesale or furniture purchases.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookie Policy

This website uses the following cookies:
Google Analytics: The Google Analytics cookie allows us to see information on user website activity including, but not limited to page views, referral and average time spent on the website. The information is depersonalized and is displayed as numbers, meaning it will not be tracked back to individuals, which helps to protect your privacy. Using Google Analytics, we can see what content is popular on a website and strive to ensure you have the best user experience possible.
DoubleClick: We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

If you have any questions or comments regarding our policies and practices, please feel free to contact us via the email address on our contact page.